Distance agreement

GPSPRO.EU terms of use

When purchasing goods in the Online Store, a Distance Agreement is concluded between you and the Seller, so please familiarize yourself with the terms and conditions governing the business relationship. The conclusion of the Agreement occurs when you mark your consent upon completion of the processing of the purchase. If you do not agree with the terms of the Distance Agreement, you can place an order without payment and contact us about an individual contract.

1. Terms used in the Agreement

Withdrawal form – a certain sample form, by filling out and submitting it to the seller, the buyer can use the right of withdrawal.
Advance invoice – a document prepared by the seller and sent to the buyer's e-mail, confirming the order until payment is made.
Distance Agreement - a contract concluded between the seller and the buyer for the purchase of goods in the online store, which determines the rights, obligations and responsibilities of the parties.
Online store - a website maintained by the seller with an online store www.gpspro.eu
Customer – a registered buyer who has provided his data to the seller by filling in the online store registration form.
Terms – terms of use of the online store.
Order – an order for goods placed in the Online store, which includes all the goods that the buyer wants to purchase from the seller and indicated in one order, and on the basis of which the Seller sends an advance invoice and / or confirmation to the buyer.
Seller – LLC "Infinitas", reg.nr. 40103330966. Address: 26 Jaunmoku Street, Riga LV-1046, Latvia, e-mail: info@gpspro.eu, phone: (+371) 27057057
Buyer – a natural or legal person on whose behalf its representative acts, who purchases goods when placing an order or purchase.
Purchase – a paid order that includes all the goods that the buyer wants to buy from the seller and that are indicated in one order.
Goods – products offered for purchase.

2. Distance agreement

2.1. The Distance agreement is concluded (enters into force) at the moment when the buyer has made a purchase (payment for the order) in the online store or when the payment for the order is credited to the seller's bank account in accordance with the payment information received in the e-mail
2.2. When shopping in the online store, the buyer is subject to the current version of the distance agreement and the terms and conditions in force at the time of ordering the goods, therefore the buyer must familiarize himself with the terms of the distance agreement each time placing the order. The seller is entitled to unilaterally change the terms of the distance agreement, update and supplement them.

3. Registration

3.1. The Buyer can make a purchase in the online store either by registering or without registering.
3.2. The seller processes the buyer's personal data in accordance with the privacy policy. Please before making a purchase read it carefully and make sure that the terms of the privacy policy are understandable and acceptable. https://gpspro.eu/site/content/en/308/Privacy-policy.html.
3.3. The buyer is responsible for ensuring that all data provided by the buyer is true and complete.
3.4. The seller is not liable for losses that occur to the buyer in the event that the buyer has provided incorrect or incomplete data, as well as if the confirmation or payment information sent to the e-mail address specified by the buyer has not been received.

3.5. You can register by starting the payment processing or in the "Register" section.
3.6. When registering, you must fill in the registration form, indicating the following data: name, surname, e-mail address and delivery address of the product. You need to choose a username and password. The information specified in the registration form is stored and used for subsequent purchases by the buyer.
3.7. When the customer's data changes, the customer is responsible for updating it before making a purchase or order.
3.8. If the customer loses or forgets his access data to the online store, it is possible to request password recovery using the option "Reset password".
3.9. The customer is responsible for storing his/her access information (username, password), as well as for any action performed in the online store using the customer's access data.
3.10. The Customer is free to change or supplement his/her data at any time.
3.11. An unregistered user must re-enter the details of each purchase.

4. Prices of goods

4.1. Prices are shown in EUR plus VAT. The cost of delivery of the goods is not included in the price of the goods.
4.2. The Seller is entitled to change the prices of goods in the online store without prior notice. When the price changes, the product is sold to the buyer at the price valid at the time of purchase or ordering.

5. Placing an Order and Purchase, payment procedure and terms

5.1. When ordering a product, the buyer selects it in the catalog, adds it to the "Add to cart".
5.2. In the "Cart" section, it is possible to view the selected goods, change their quantity, withdraw individual goods, use a discount coupon, choose the method of delivery, change the delivery address.
5.3. After all the desired goods have been added to the "Cart", payment can be made.
5.4. The Buyer pays for the goods in the form of prepayment by bank transfer, paying for the payment information sent electronically by the Seller via internet bank, or by credit card, or in cash upon receipt of the goods

5.5. The Buyer must make the payment within 3 (three) working days after receiving the payment information, necessarily indicating the order or invoice number, if any has been requested.

5.6. Order

5.6.1. When placing an order, no payment is made for the selected goods, they are reserved for 3 (three) working days at the specified price on the day of ordering. An e-mail is sent to the buyer about the request for the order.
5.6.2. The Seller shall contact the Buyer by e-mail within 1 (one) business day and specify the buyer's wishes, such as delivery, payment methods and specific details.
5.6.3. When the agreement on the transaction is reached, the seller sends the buyer payment information for the product and indicates the name of the product, quantity, price per unit, total amount, delivery costs, total payment amount, buyer's and seller's details, the seller's bank account for paying for the purchase.
5.6.4. After receiving the payment, the seller sends the product to the buyer.
5.6.5. If the option "Receive goods from us" is selected, payment can be made in cash or with a bank payment card at the time of receipt of the goods, upon receipt of the invoice or cashier's check

5.6.6. The order can also be made by calling (+371) 27057057
or using WhatsApp application on weekdays from 09:00 to 19:00 and on Saturdays from 10:00 to 17:00. The terms of the distance agreement shall, as far as possible, also apply to orders by telephone.

5.7. Purchase

5.7.1. The purchase can be made by both registered and unregistered user:
5.7.2. In the section "Order goods" it is possible to change the delivery address, choose the method of delivery, provide special instructions, for example, about delivery details, choose the method of payment.
5.7.3. After successful payment of the purchase, the buyer is sent a confirmation of the purchase to the e-mail.

6. Delivery of goods

6.1. The Buyer shall pay the delivery fee for the delivery of the goods, except in cases where the order amount is above 99.00 (ninety-nine euros and 00 eurocents) and it is not heavier than 30 kg.
6.2. Delivery methods and cost are specified here: https://gpspro.eu/site/content/en/287/Delivery-terms.html.

6.3. If the delivery of the goods is delayed due to previously unpredictable circumstances beyond the control of the seller, the seller contacts the buyer and agrees on the changes.
6.4. The fact of receipt of the goods is confirmed by:

6.4.1. Upon receipt of the purchase by courier – the buyer's signature at the electronic terminal of the courier's purchase issuer or the courier's note on delivery. If damage to the packaging is found at the time of delivery, the recipient of the purchase, together with the courier, must check the contents of the purchase and, in case of damage, ask the courier to draw up an act on the damaged shipment. The recipient has the right to return the damaged parcel to the courier or to keep it if the damage is minor.
6.4.2. Upon receipt of the purchase in the parcel machine – entering the buyer's own code for withdrawing the purchase of the product. If damage to the packaging is found in the parcel machine at the time of receipt of the purchase, the recipient of the order must immediately file a claim by filling out the form on the parcel machine's website and contact the seller.
6.4.3. Upon receipt of the purchase with self-pickup, the buyer presents the order number or payment information (picture) and receives a copy of the receipt for payment, the original of the receipt confirms the receipt of the product.

6.5. The Buyer is obliged to check the quantity, quality and assembly of the goods within 5 (five) working days from the moment of receipt of the purchase. If the buyer finds damage or defects in the goods, the buyer must immediately, but not later within 5 (five) working days from the moment of receipt of the purchase, send a photo(s) with clearly visible damage, as well as a description of the problem when filling in contact form Site. The seller will contact the buyer within 3 (three) working days to resolve the situation. If the buyer does not submit a claim to the seller within the specified time period, it is assumed that the packaging of the goods is in proper condition, but the quantity, quality, assortment, accessories and assembly comply with the conditions of the contract of sale and the description of the goods in the online store.
6.6. If the delivery of goods is not possible due to the fault of the buyer or due to circumstances beyond the control of the seller (for example, the buyer has indicated an incorrect delivery address, the buyer or his authorized person is not present at the specified address, it is not possible to contact the buyer at the specified time, the specified address cannot be accessed, etc.) and the supplier sends the parcel back, the payment for the non-received goods and delivery costs are not refunded. The product is sent again if the buyer pays for the repeated delivery of the goods. The buyer is responsible for the correction of the address.

7. Right of withdrawal (for consumers). Exchange and return of goods

7.1. The Buyer may exercise the right of withdrawal and unilaterally withdraw from the distance contract (purchase of goods in the online store) within 14 (fourteen) calendar days after receiving the goods.
7.2. The Buyer cannot use the right of withdrawal for a product that has been manufactured according to the buyer's instructions, i.e., which is personalized or made to individual order.
7.3. In order to exercise the right of withdrawal, the buyer must fill in and sign withdrawal form, giving the required particulars, and must be sent to the seller.
7.4. The Buyer shall, within 14 (fourteen) days after receiving the product, send the product back to the Seller by mail in the same package as the product was received.
7.5. The Seller refunds the price of the product within 14 (fourteen) days after accepting the product back by transferring the purchase fee to the bank account specified by the buyer. If the buyer paid for the goods in cash, the seller refunds the purchase price to the buyer in cash, unless the buyer has indicated in the withdrawal form that the refund can be made by transfer.
7.6. The Buyer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal. The Buyer shall be liable for any reduction in the value of the goods if the goods have been used in a manner incompatible with the principle of good faith, including for purposes other than ascertaining the nature or functioning of the goods. The seller is entitled to deduct the loss of value of the goods from the refund amount.
7.7. The Seller has the right not to accept the product and refuse the buyer to exercise the right of withdrawal, as well as not to refund the money paid by the buyer for the product in the cases specified in the paragraph 22 of May 20, 2014 Cabinet of Ministers Regulation No. 255.
7.8. The product must be undamaged, without losing the appearance of the product and unused.
7.9. If the buyer exercises the right of withdrawal or changes the product corresponding to the buyer's order, the delivery fee is not refunded to the buyer.

8. Quality and shelf life of goods

8.1. Images of goods in the online store are of informative nature. The goods shown in the pictures may differ in their shape and other parameters from the real size, shape and color of the goods.
8.2. The color of the product in the photos may differ from the actual color of the product. This is due to malfunctions in color rendering on various monitors, camera settings and other factors.

9. Product that does not comply with the terms of the contract

The buyer (consumer) shall submit an application for a product that does not comply with the terms of the contract, as well as the non-conforming product itself, to the seller in a free form, indicating his or her name, surname, address of residence and contact information, as well as provide a description of how the non-conformity of the goods directly manifests itself, and attach copies of documents confirming the transaction, as well as other documents justifying the application (if possible). The application is sent by the buyer to the seller to the e-mail address info@gpspro.eu. The application will be examined in accordance with the procedures and within the time periods specified in the Consumer Rights Protection Law.

10. Exchange of information

The Buyer sends all notifications and questions using the means of communication and addresses indicated in the "Contacts" section of the online store.

11. Dispute Resolution

11.1. Consumer disputes shall be settled out of court Commission for Out-of-Court Settlement of Consumer Disputes, address: Brivibas street 55, Riga, Latvia, LV-1010.

12. Final provisions

12.1. The laws of the Republic of Latvia shall apply to the Terms and the relations between the parties in accordance with these Terms and shall be interpreted on the basis of the regulatory enactments of the Republic of Latvia.
12.2. Disputes arising from or related to these Terms, their violation, termination or validity shall be finally resolved in accordance with the procedures specified in the legislation of the Republic of Latvia.

12.3. By accepting the terms of this Agreement, the Buyer affirms their full understanding of its provisions and commits to their complete fulfillment. If any provision of the Agreement loses legal force, this shall not invalidate the remaining provisions.

12.4. The Terms and Conditions are valid from 1 December 2021.